CommsChoice business phone systems.

1. Ensure maximum flexibility to integrate different calling technologies including Voice over IP, ISDN10/20/30 or ISDN2 digital calling and traditional PSTN calling where appropriate. Modular IPPABX systems incorporating appropriate telephony cards allow you to adjust the supplier and technology mix to maximise call quality, minimise call costs, and expand or contract calling capacity in line with your evolving requirements

2. Avoid lock in to proprietary hardware platforms. Open source telephony solutions will run on multiple platforms, allow you to leverage existing IP handset investments where possible, and integrate best of breed handset and other hardware solutions from multiple vendors as they emerge

3. Maximise system features and inclusions for a fixed price. Most proprietary systems promote an extensive feature set but require the purchase of additional software keys or licences to unlock much of this functionality, meaning the base price of your business phone system can rapidly escalate if you want to make the most of its capabilities

4. Ensure simplicity and ease of use. Most users of legacy business phone systems have great difficulty in operating and understanding them. As a result many expensive proprietary systems are used for little more than basic calling. Any new system must be simple to use, intuitive, and have a familiar user interface to ensure successful adoption

5. Integrate with other business systems and communications tools to improve productivity. Selecting a new IPPABX system that integrates with web based applications and browsers, the Microsoft Office product suite (including click to dial ability from Outlook), CRM systems, delivers unified messaging capability and integrates with mobile telephone solutions can significantly improve workforce productivity.