CommsChoice conferencing & collaboration.

1. Ensure ease of use and a high quality experience for all participants. You will typically be dealing with 3 or more participants, often in multiple locations and with varying degrees of familiarity with conferencing technologies. It is essential all participants are able to focus on the content of the call or presentation and not be distracted by poor call quality or unnecessary systems complexity in order to ensure successful interaction. Unified conferencing solutions enable the use of a single pass code to access high quality voice, web and video conferencing services and do not require participants to download any specialist software, which improves ease of use and lowers resistance to participation

2. Ensure the availability and use of the most appropriate means of communication for each business situation. For example: meetings with people in remote locations with complex content to be discussed benefit from a unified conferencing approach incorporating interactive voice and web conferencing capabilities to share and discuss content or applications, and video streaming to gauge mood and understanding; presentations with no requirement for interaction often suit web conferencing with voice over IP streaming to cost effectively distribute audio and visual content; general business meetings with a large number of participants requiring discussion and recording often suit voice conferencing only

3. Maximise value for money for both the participants and the host / moderator. Most dedicated conferencing services feature toll free dial in numbers for participants where the moderator picks up the call charges. Ensuring the moderator pays cost effective rates per minute for participant access, avoiding duplicate charge for value added services such as web and video conferencing capability and the bundling of expensive monthly account charges which are levied regardless of use delivers the best possible value for money. Some PABXs allow you to host conference calls with a limited number of participants dialling in to a nominated office number so you do not have to pay to host these calls. This capability can deliver good cost savings for the moderator on small conference calls although generally offers limited control over participant behaviour